FREEZES + CANCELLATIONS

Traveling and need to place your membership on hold for a month or more? Please fill out the following form and a Pharos Team Member will get back to you as soon as possible.


FREEZE FORM

Please keep in mind we charge a 10% membership fee per month you are frozen. We do not allow partial month or indefinite freezes, and you cannot cancel your membership from a freeze. Your membership will automatically reactivate after the months listed on this form.

CANCELLATION FORM

Prefer to cancel?

We’re bummed to hear you want to cancel your membership at Pharos Athletic Club + we’d would love to get feedback on what we could have done better to serve you. Please fill out the form below to complete your cancellation. Note our cancellation policies:

  • If you are still within your initial 12, 6, or 3 month commitment, our cancellation fee policy will apply: If member chooses to cancel membership before the initial specified commitment is completed, a cancellation fee of two (2) months fees will incur and be charged on the termination date.

  • After the completion of the initial commitment, no cancellation fee will incur, BUT a thirty (30) days written notice (on or before the 1st of the month) is required. Any scheduled membership payments within the 30 day notice period will be processed and will not be prorated. 

Fill out form and we will contact you to complete your cancellation and allow up to 48 hours for a response.